Saturday, 17 November 2012

Top 6 Reasons Why Phone Systems From Avaya Toronto Are Unbeatable

By Dianne Crane


The current business environment is so competitive that for companies to make it, they need to have top notch communication services. Through their mobile phones and laptops, sales people and other staffs need to be able to get in touch with one another. A reliable phone system ensures that the network is up all the time, and that a company does not lose business because the network is down. With advantages from avaya toronto business owners need not search further.

There are several advantages the company stands to get when it chooses phone services from avaya as compared to other providers. For starters, the company has one of the most reliable and dependable phone systems. Choosing an unreliable network can be costly, especially because there will be no communication both in fax, telephones, and even computers. In addition, your company stands to lose a great deal since customers cannot reach you.

Another good reason for choosing this company for your phone services is the way it is compatible with most PDAs. It also enables staffs to connect PBX to their cell phones, something that offers them great mobility. They can be able to receive calls directed to their office phones even if they are not inside the office.

Essentially, this means that they can convert their cell phones to work as desk phones especially when they are out. For this reason, staffs are able to update their schedules by using their laptops or PDAs. Using the Find Me function, the network will call the cell phone of an employee should they receive a call when in the field.

To increase their margins, businesses are continually looking for means to cut their costs. One way of doing that would be by choosing avaya phone systems. It cuts your communication costs in that, instead of paying for two lines at the end of the month for your call and data needs, these are integrated into one line. So you only have one line to pay for and not two. This way, it reduces the amount that a company pays for communication expenses.

Generally, when choosing a company to provide you with any services, it is recommended to that you consider the history and tradition of a given company. This company is well known in the technological circles in terms of research and development. It is a common secret the Bell labs top notch products and services. It is a world leader in the telecommunication sector.

Customers are the backbone of any company. How well they are treated really matter. You want a system that gives you unparalleled customer service to ensure customer satisfaction. The call center is a feature provided by this company for customer service. It has features that make it enter details of a calling customer to the company website, after which it is transferred to the agent who will answer the customer.

Last but not least the system is designed to fit even in smaller businesses while providing the same level of services as the ones for the larger companies. It is especially applicable for mid-sized companies that have 40 to 50 employees. With these great benefits from avaya toronto companies have only themselves to blame if they choose other substandard company.




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