Saturday, 24 November 2012

Choosing Telephony Networks And Infrastructure

By Robert V. Pridemore


The role of technology in business is constantly becoming critical to success and that includes the world of Telephony and the communications capabilities that it offers. The manner in which businesses make use of telephones and related devices has changed a lot in recent years. Thanks to the Internet, phone technology has changed forever and now allows you to be constantly connected. Older phones only enabled you to make phone calls, but now you can use them to handle tasks that used to require several different pieces of equipment. If you would like to improve the phone service or hardware that your business is currently using, consider some of your options as well as the benefits of making a change.

One change that has dramatically affected the way many businesses look at phone services in the invention of Voice Over IP, or VOIP, phones. These setups do not use regular phone lines but rather manage all of the office's numbers, routing, and calling by means of the Internet. The cost of VOIP calling plans are substantially lower than those that depend on traditional phone lines even though both have the same services like voice mail, caller ID, call conferencing, fax, and call recording. You can find many VOIP providers online and request a monthly cost estimate from their websites to help you decide if your business could benefit from this technology.

Having the best quality telephony service in your office is not of real benefit if you are using outdated phones that cannot take full advantage of your network. Standard office phones should be able to handle at least two incoming lines and offer additional keys that make it easy to forward, hold, and conference multiple calls. Some of the latest phones include easy to use touch screens and allow up to eight lines into the phone, making them powerful telecommunication tools.

Regardless of what size business you are running, telecommunications is certain to be a massive part of monthly expenses. That is the reason for which taking a good look at a variety of VOIP plans and phone hardware is important before deciding which to invest in. Gathering quotes on new phones or a new system from a number of different providers is the best way to ensure that you get a good price.

The business world has benefited in great ways from advances made in telephony equipment and services. It is wise to completely understand all of the options available to your business before deciding which one to invest in.




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