Sunday, 16 December 2012

Google Leaves Voip Service out of its Fiber Revolution

By Saul Saresi


The monster that is 'Google' has shocked the digital world by deciding not to include a Voip service option in its new Fiber package which it will be unleashing onto an unsuspecting world early next year after early trials have shown that Google is onto another winner.

Google Fiber has just been released as a test market in Kansas city, where the service has been hugely well received. Fiber offers unrivaled downloading speeds and capabilities, with speeds of roughly three times that of standard broadband connections.

The Voip service would have required voice and data to be combined into a single connection. Google have admitted that they looked closely at offering such a service, and concluded that, "the cost of actually delivering telephone services is almost nothing, however, in the United States there are all of these special rules that apply."

The legislation in question concerns the different billing systems in place across different states. But despite these potential obstacles, had Google been intent on including a Voip service - and convinced that it would be worthwhile to do so - they would have surely been able to work out a solution.

It is still possible for Google Fiber subscribers to make use of Voip services by purchasing of a MagicJack or Ooma and registering for their own low cost service, however, this solution could prove problematic for certain customers, as Dave Greenbaum of GigaOM points out.

David Greenbaum of GigaOM explains that: "Because many people still require a landline to run their alarm and fax systems, it would prove to be an additional hassle for them to switch, even though, in theory, both can be done relatively easilyvia a third party IP phone service over the internet".

So all things considered, Google have obviously done (substantial) research and decided that the world at large is still not ready for Voip to be rolled out en mass - and given the resources at their disposal it would seem highly unlikely that Google have mis-interpreted the marketplace.

But even if they have made a mistake and under-estimated the demand for an inclusive Voip service, you can guarantee that they will put it right next time. And in the mean time, when looking for a reputable provider offering high quality service and support, choose a company that cares, with a proven track record.




About the Author:



No comments:

Post a Comment